BE supported to

Build the career you dream of

Our tailored learning program targets school support staff seeking to build a successful and rewarding career

Be the change you want to see in your school community!

The Certificate III in Business Design helps school support staff develop essential business skills to support the whole school community through effective problem solving, customer service, communication and planning.

This 13 unit nationally recognised qualification is the perfect compliment to build a meaningful career where you truly make a difference.


Valued across Australia


Can be applied immediately


Available anywhere, any time


Designed specifically for school support staff


Access to an experienced professional


Puts the learner in control


Want a sneak peak?

Access the Support personal wellbeing in the workplace module here

13 critical skills

BSBXCM301 – Engage in workplace communication

BSBOPS303 – Organise schedules

BSBPEF301 – Organise personal work priorities

BSBOPS304 – Deliver and monitor a service to customers

BSBPEF201 – Support personal wellbeing in the workplace

BSBSUS211 – Participate in sustainable work practices

BSBTWK301 – Use inclusive work practices

BSBOPS301 – Maintain business resources

BSBCMM211 – Apply communication skills

BSBWHS311 – Assist with maintaining workplace safety

BSBTEC202 – Use digital technologies to communicate in a work environment

BSBCRT311 – Apply critical thinking skills in a team environment

BSBTEC404 – Use digital technologies to collaborate in a work environment

What others say about us

I am so appreciative of all your time and efforts to mould a course that reflects our core business no matter what our roles in the school environment. I’m also appreciative of the learning environment and assistance holding weekly online meetings as these played a very pivotal role in the success of both the course and my own personal journey and learning barriers throughout the course.
Jackie Smith
Business Manager, Kurri Kurri
Thank you for the incredible opportunity to be a part of the Certificate III business course. I've greatly benefited from the experience, enhancing my skills significantly.
I'm truly grateful for the knowledge and tools I've acquired, which I'll undoubtedly apply in my future endeavors within the department. The course's flexibility and depth of information were invaluable.
Samantha Dib
Student Administration Manager, Strathfield
I want to thank both you and Greg for giving me the opportunity to participate in this course. It really was so beneficial to my SAM role. You both provided great support and feedback where needed, and I can't thank you enough for that. I learned so much throughout the course, and I hope this pilot has been successful and that others will get the opportunity to complete the course. I must say it has been lovely to have no assignment to complete this weekend, but I was 100% committed to completing the course by the agreed extension date!
Lee-Ellen Robinson
Student Administration Manager, Floraville
I would like to thank Kath and Greg for my experience as my educators for Certificate III in Business. The course has widened my knowledge and skillset as an administrator. My initial aim was to certify my skills as an Administrative Manager and document my achievements and experience of opening a new establishment in 2023. The course is highly relevant and well-tailored to my industry’s administration which is not readily available. It provides an enhanced curriculum and learning experience that can complement the current Professional Learning available in my organisation. This course has provided me further confidence, understanding and experience as an Administrator. As a result, I was offered a promotional role, as administrator supporting a Director. I have used much of my learning experience from this course in my current role and will for future opportunities.
Thu Nguyen
Relieving Administration Officer, Sydney