2024-2025 State of the Service Report
Australian Public Service Commission
2025 Snapshot of the Victorian Labour Market
2022 Local Government Workforce Skills and Capability Survey
Priorities, service demands and operating environments are shifting rapidly, requiring organisations to adapt workforce structures and capability continuously.
Digital, data and emerging technologies are reshaping roles and skills, requiring organisations to build capability faster than traditional frameworks allow.
Workforce and community expectations are changing, requiring organisations to design more flexible, inclusive and meaningful work and service experiences.
Budget pressures and increasing demand are intensifying, requiring organisations to prioritise investments and deliver greater value with limited resources.
Critical roles remain difficult to fill across key sectors, requiring organisations to strengthen attraction, retention and internal capability development strategies.
Operational pressures often dominate attention, requiring organisations to adopt longer-term workforce planning to support strategic priorities.
Define the workforce capacity and capability you need, now and in the future.
Use workforce insight to guide priorities, investment and risk.
Focus workforce investment on what matters most.
Lift performance by improving how work gets done.
Strengthen critical skills to create a more adaptable workforce.
Identify gaps early and act before they impact delivery.
Proven expertise to navigate complexity and ensure workforce planning delivers practical, evidence-based outcomes.
Create the space to step back from operational pressures and focus on longer-term workforce priorities.
Use the right data and analysis to build a clear, evidence-based view of workforce needs and risks.
Follow a disciplined methodology to ensure workforce planning is consistent, practical and aligned to strategy.
Maintain momentum over time to move beyond one-off planning and embed workforce thinking into decision-making.
Track progress and adjust over time, ensuring workforce plans remain relevant and effective as conditions change.
To build and sustain the workforce capacity and capability required to deliver strategic priorities.
To provide a clear, evidence-based view of capabilities to identify current and future gaps.
To strengthen workforce capability, close gaps and enable delivery of strategic priorities.
Recognised through the Making a Difference Award (NSW Health) and multiple industry finalist positions, including Asia Pacific Banking & Finance, Australian Broking, LearnX and AITD 2025 Awards—demonstrating a consistent track record of delivering measurable workforce and capability outcomes.
Host of the Reimagined Workforce podcast (listeners in almost 80 countries), guest on Learning Uncut, IPAA, Strategic Workforce Planning and Mind Tools, and presenter at conferences across Australia and the UK—bringing current, real-world insight into every engagement.
Approved supplier on NSW Government prequalification schemes SCM0005 and SCM0020, enabling you to engage quickly and confidently, with proven delivery across Commonwealth, State and Local Government.
Author of the Amazon best-selling Learn Solve Thrive, translating evidence-based insights into practical strategies that help you build capability, improve performance and navigate complex workforce challenges with confidence.
